About The Listen Team

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Entries by The Listen Team

Customer Service in Action

Nordstrom’s customer service is legendary. You’ve probably heard stories about how well the company cares for customers, or have your own personal experience. From tales of sales associates pointing customers to competitors, accepting returns that obviously didn’t come from Nordstrom, and allowing customers to trade out used items for brand-new ones—Nordstrom has cornered the market…

Thinking Outside The Box With Digital infrared

Listen offers many solutions for applications that require audio, but where running cables may not be an option. Some of these applications typically include assistive listening or language interpretation. But, because of its versatility, Digital Infrared can be used for so much more. This blog will focus on the use of this technology in unique, out of the box projects.

How Loud Is Loud Enough?

The battle is almost as old as the church sound system.  It has always baffled me that the pipe organ can be played at 100dB, but that when the band plays at 100dB, it’s often “too loud.”  We’re not here today to define how loud is “loud enough” or “too loud” for the acoustic volume of your worship service, but to help figure out how much difference there should be between what your congregation hears from the main sound system and what the congregation hears from the monitor speakers, instruments, and amplifiers on the platform, in order to hear the sound system with acceptable clarity.

Collaboration Is Key for SMBs Entering Emerging Markets

Every day, the world seems to get smaller. Technology is connecting even the most remote corners of the globe, providing access to markets that were previously inaccessible and creating new business opportunities. At first, participation in the global marketplace was limited to large, Fortune 500 companies. But, that is quickly changing.

Access to Airlines – Are We There Yet?

The Hearing Loss Association participated in the US Department of Transportations’ (DOT) forum on the Air Carrier Access Act (ACAA), “Working Together to Improve Air Travel for Passengers with Disabilities” January 11, 2011. We joined members of the disability community, the domestic and foreign airline representatives, and staff from DOT, the Federal Aviation Administration (FAA), the Transportation Security Administration (TSA), and the US Department of Justice. In short, the room was filled with people interested in access to air travel for people with disabilities taking time out of their busy schedules for the two-day forum.

How To Create Great AV Learning Spaces

Designing and implementing successful AV facilities requires the collaborative effort of a number of participants with varied interests, backgrounds, skills, and agendas. For the purposes of this discussion, assume that an institution desires to build a new classroom building comprising a variety of learning space types. 

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