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Everything you need to provide seamless, inclusive audio experiences with ListenWIFI.
Thank you for choosing ListenWIFI™ as your assistive listening solution.
By implementing ListenWIFI™, you’re not only meeting accessibility requirements—you’re fostering a more inclusive environment where every guest can enjoy clear, intelligible sound directly to their own device.
We know that delivering a great listening experience goes beyond installation. It requires the right tools, clear communication, and staff confidence. That’s why we’ve created the Venue Success Kit—to support you and your team with everything you need to educate, engage, and empower.
The Americans with Disabilities Act (ADA) requires equal access to communication for individuals with hearing loss. Whether it’s a government building, theater, lecture hall, or transit station, facilities must provide effective assistive listening systems. ListenWIFI helps organizations meet these requirements while embracing modern, flexible, and inclusive technology.
✅ Staff Training Materials – Step-by-step guides and videos to ensure your team feels confident using and supporting the system.
✅ End-User Resources – Simple connection guides and promotional materials to help your guests easily access ListenWIFI.
✅ Compliance & Best Practices – Checklists and tips to ensure your system is optimized and compliant with accessibility requirements.
✅ Marketing & Promotion Tools – Customizable signage, social media templates, and website content to help you promote ListenWIFI’s availability.
✅ Ongoing Support – We’re here for you! Access technical support and troubleshooting resources anytime.
Ensure your staff and patrons feel confident using and supporting ListenWIFI with these tools and resources.
A ListenWIFI system streams audio over your local area network to a dedicated receiver or bring-your-own-device (BYOD) smartphone via the free ListenWIFI mobile app.
Connect an audio source to a ListenWIFI server. Consider how many audio channels you need and how many users you expect. Servers can be stacked to accommodate more audio channels and users. The audio source can be a microphone, tv or radio audio, and more.
Connect your server to a local area network to transmit the audio over Wi-Fi. ListenWIFI lets you stream audio over your wireless network. The backbone of ListenWIFI functionality is dependent on a well-designed network with proper configuration. Take a look at our Network Configuration Guide to make sure you optimize the use of ListenWIFI at your venue.
One of the biggest benefits of ListenWIFI is that you give your guests a choice. Users can access audio through two options: a venue-provided LWR-1050 Receiver or their own smartphone using the free, customizable ListenWIFI app. Planning to stream multiple languages? Both the Wi-Fi Audio Receiver and mobile app can be effortlessly programmed to access an available language of your choice.
The user listens to the audio via headphones or a neck loop if they have telecoil-enabled hearing aids. When guests choose to receive the audio on a venue-provided receiver, they simply plug in the earbuds or headphones, adjust the volume, and hear the audio. No connecting to Wi-Fi, or downloading an app. To automate channel connectivity, utilize the LA-490 Beacons. These beacons trigger receivers and smartphones to tune to a specific audio channel automatically when a person is within a specific range of the unit.
Assistive listening signage is a typical part of most legislative compliance. It also informs customers that a system is available to improve their experience. Businesses that display assistive listening signage must have a working system and meet all other legal requirements to comply with local accessibility and accommodation laws.
The LW-203 Venue Awareness Kit effectively informs customers about the availability of ListenWIFI for streaming audio directly to smartphones. This comprehensive kit includes promotional materials, including posters, window clings, table tents, and leave-behind cards, designed to guide users in downloading the app and connecting to your venue’s audio.
Ideal for settings where smartphones are used to access audio, the kit complements any setup that includes Wi-Fi Audio Receivers for compliance or backup, with additional LW-307 Hearing Assistance Signage recommended.
Solutions Page
Engage audiences with wireless streaming audio delivered straight to their smartphones and Wi-Fi-enabled devices.
ListenWIFI is a simple, cost-effective solution for assistive listening, language interpretation, and streaming TV or video. Guests access multiple audio channels through a free, customizable app on their own smartphones. They’ll appreciate the system’s low latency, high-quality audio, simplicity, and flexibility.
How it works:
The app works on both iOS and Android devices:
ListenWIFI Manager Software puts you in control of your guests’ audio experience. Customize beacon triggers, secure channels with passwords, and tailor the system to your venue.
Compatibility Notice
How to check your server:
Listen Technologies provides a free SDK for developers to integrate ListenWIFI audio streaming into custom mobile apps. For example, a venue with its own app can embed ListenWIFI functionality so guests access streamed audio directly within that app.
The SDK includes libraries, code samples, and documentation for both Android and iOS integration.
How to access:
The SDK is regularly updated for OS compatibility, new features, and maintenance fixes. Update notifications, release notes, and download links are sent by email.
Q: Does ListenWIFI meet ADA compliance?
A: Yes! ListenWIFI meets ADA compliance when paired with the proper number of Wi-Fi receivers, neck loops, and assistive listening signage. Check out our accessibility calculator to ensure you have the proper quantity of each based on your seating capacity.
Q: Should I provide dedicated Wi-Fio Audio Receivers while still allowing guests to use their smartphones?
A: Absolutely! Customers often prefer to user their own devices and download the ListenWIFI app. For those that do not want to use their own device, the LWR-1050 receivers are compliant and easy to use. There’s no need to connect to the Wi-Fi and no need to download an app.
If you need assistance with any Listen Technologies product (technical questions, product questions, installation support, application support), please contact our friendly technical support team.
support@listentech.com
Phone: +1.801.233.8992
Toll-Free: 1.800.330.0891 (USA & Canada)
Thank you for helping us create a more inclusive and accessible world. With ListenWIFI, you’re not just installing a system – you’re making a difference.
