Listen NAVILUTION Support

Quick Links

Cortex Login

The Cortex software is the key to your GPS-triggered tour audio and offers huge time savings, increased productivity, and optimal performance.

The Cortex cloud-based service enables secure social collaboration for route-building and content management accessible anytime, anywhere via the web, desktop, and mobile devices. Create, move, and change location-based delivery of content in seconds to make better decisions and streamline operations.

If you are logging in for the first time, please complete the request form for access using the Request Access button below.

Request Access

Technical Documentation

Cloud Services

Looking to customize the Listen EVERYWHERE mobile app for your BYOD+ NAVILUTION system?  Create an account with Cloud Services and customize the free Listen EVERYWHERE app for your business or venue. The free app is managed through Listen EVERYWHERE cloud services and can be customized to your branding.  Edit the app theme, welcome videos, banner ads, channel names, and images, offers, and documents providing a customized experience for guests at your venue.

Note: If your organization already has an account, please email [email protected] to register a new venue, server, or employee account.

Request access to the free Listen EVERYWHERE Cloud Services by clicking the Request Access button and then filling out and submitting the form.

Request Access

Once we process your request, you will be granted access to the free Cloud Services, allowing you to customize the Listen EVERYWHERE mobile apps and offer in-app marketing to your passengers!

Please note that this request is processed during normal business hours and could take up to 24 hours. 

You will receive an email with credentials to log in to Cloud Services (http://services.listeneverywhere.com), and the password will request to be changed before proceeding.

If you have any questions when using this free service, please reach out to our [email protected] or call +1.801.233.8992 for assistance.

The Listen EVERYWHERE App

Engage passengers with wireless streaming audio and customized content delivered directly to their smartphones and Wi-Fi-enabled devices.

Listen NAVILUTION uses the Listen EVERYWHERE App for the BYOD (bring your own device) experience.

You and your guests will love the system for its simplicity, audio quality, and flexibility.

  1. Passengers connect to your Wi-Fi network.
  2. Download the free Listen EVERYWHERE app from the Apple App Store or Google Play.
  3. Access the channel of their choice and enter any required password if the channel is designated as private.
  4. Use their own headphones or earbuds to access audio. 

 

The free app is available in both the Apple App Store and Google Play and works with both iOS and Android devices.

Download the free app from one of the links below:

 

Software Development Kit

Listen Technologies offers a free Listen EVERYWHERE Software Development Kit (SDK) for venues to develop their own app. Request access to our SDK (software development kit) if you would like to incorporate Listen EVERYWHERE in your own software or app. 

QR Codes

QR Codes enable your passengers to:

  • Connect to your Wi-Fi network
  • Download the Listen EVERYWHERE App
  • Connect directly to the Listen EVERYWHERE audio
QR code of the Listen EVERYWHERE app

QR codes can be easily generated by multiple free programs. Listen Technologies can also provide QR codes to assist you in making it as easy as possible for your passengers to connect to the audio.

Wi-Fi Connect QR Code 

Note, first-time users are directed to the App or Play store to download the app.

You can use a QR code to connect a smartphone or smart device directly to your Wi-Fi network for a better customer experience. This is ideal when you don’t want to advertise your network password or leave your network unsecured.

How it works: 

  1. Prominently display signs with the QR code.
  2. Passengers scan the QR code with the camera of their smartphone
  3. The QR code automatically connects to your network. 

Note, once the QR code has been scanned once, the smartphone will remember the Wi-Fi network and automatically connect the next time they are at the venue.

App Download QR Code

This QR code links guests to the Listen EVERYWHERE App on the App or Play Store.

How it works: 

  1. Prominently display signs with the QR code.
  2. Passnegers scan the QR code to access and download the Listen EVERYWHERE app.
  3. Once downloaded, they simply open the Listen EVERYWHERE app to connect to the server audio. 

 

Dynamic Link QR Code

This QR code is used to make it easy for passengers to download and use the app. It is also used as an alternative connection to the standard discovery method the Listen EVERYWHERE app uses to connect (mDNS), which some networks don’t support.

Note, use of this QR code requires an internet connection on the Wi-Fi network, as well as a static IP set on the LE server.

How it works:

  1. Passengers connect to the venue’s Wi-Fi network.
  2. Once connected, they scan the QR code with their smartphone camera which prompts them to connect to the server audio. (If they already have the app installed on their device, it will automatically open and they can start listening. If the app is NOT already installed, they are directed to the App or Play stores to download.)

Guests only need to scan this QR code the first time connecting.  The Listen EVERYWHERE app automatically connects to audio channels the next time they launch the app.

Dynamic links can also be provided in URL hyperlink format which offers the same functionality as mentioned above. The hyperlink can be distributed via email or text message and passengers simply tap on the link instead of scanning a QR code. This is ideal for situations when an email blast or other mass communication is being sent out prior.

You can use any of the QR codes methods or a combination with Listen EVERYWHERE to make it easier for your passengers to connect and listen. As an example, you can provide both the Wi-Fi Connect QR Code and the Dynamic Link QR Code.  When used together guests:

  1. Scan the Wi-Fi Connection QR code connecting the device to the network.
  2. Then scan the Dynamic Link QR code to connect to the server audio (or download the app if they are a first-time user).

If you need additional support, please contact Listen Technologies at +1.801.233.8992 or email [email protected] .

Request QR Codes

Need Help?

If you need technical assistance with Listen EVERYWHERE (technical questions, installation support, Cloud Services support), please contact our friendly technical support team.

[email protected]
Phone: +1.801.233.8992
Toll-Free: 1.800.330.0891 (USA & Canada)

Listen NAVILUTION Insights

The range and quality of Listen NAVILUTION allows our riders to comfortably hear everything the tour guide is saying – even on a busy/noisy street. The tour guide system provides a more professional and enhanced experience to the tour, and both our guests and our staff love them.
Max Rastelli Segway Nova Scotia, Owner
We have a busy tour operating business working with all the major cruise lines calling into St. Thomas. We specifically created an island excursion featuring the Listen NAVILUTION tour guide systems, which our drivers, guides and tour participants find very easy to handle and use. This team is a pleasure to deal with and they are always willing to go that extra step.
Martyn J. Crawford Topsails Inc., President and Owner
The Listen NAVILUTION tour guide system was a great success in our 15-day Ukraine cruise project for 180 passengers. The system worked amazingly well on the busy and loud streets and village visits. The passengers and guides loved it. The bottom line was that it helped raise the bar for international roots tourism. Take a bow!
Walter Unger Vision 2000 Travel Group