Support Services

How Can We Help?

Your satisfaction is our highest priority. 

If you need order support, (questions about your order, order status, tracking information) please contact our friendly customer service support team.

[email protected]
Phone: +1.801.233.8992 ext 7760
Toll-Free: 1.800.330.0891 (USA & Canada)

If you need technical assistance with any Listen Technologies product (technical questions, product questions, installation support, application support), please contact our friendly technical support team.

[email protected]
Phone: +1.801.233.8992
Toll-Free: 1.800.330.0891 (USA & Canada)

Start a Support Request

Drop us a line.

Submit a support ticket.

Submit a ticket

Leave us a chat (always humans, never bots)

If you are experiencing performance issues, please contact us to troubleshoot your issue. Most issues are resolved by speaking with our technical support team. Should troubleshooting require you to send your products back to Listen Technologies for exchange, credit, or repairs,  please click on the Submit a Request button and complete the form to start the process of issuing a Return Merchandise Authorization (RMA) number.

View our Warranty Information or Return for Credit Policy.

Submit A Request
It is with great pride and appreciation I say THANK YOU. Your dedication and professionalism is a breath of fresh air. I asked a lot of you and boy did you deliver, everybody was on their game and you didn’t miss a beat. The product you gave us is perfect and is better than what I’ve seen and heard with other larger tour companies. I truly feel I am putting my best foot forward thanks to you.
Mohammad Jomha Dohas Bus, Qatar, General Manager
Listen technologies has the best warranty repair turn-around time and tracking procedure I've experienced compared to dozens of manufacturers and distributors.
Rylan Cook Pacific Audio Works, Director
Listen Technologies service is first rate. I am a sound mixer in the motion picture industry and I own a lot of gear from several manufacturers, all of which needs service and repair at some point. I must say that Listen Tech's service department is the finest I've experienced in 25 years. Thanks for your excellent service (and products!).
Richard Schexnayder Motion Picture Sound Mixer