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Auri™ Support

Introducing Auri™

Introducing Auri™, powered by Listen Technologies and Ampetronic, is the first Auracast™ broadcast audio-based solution for assistive listening. Auri™ is the first complete solution to let venues and end users adopt Auracast™ broadcast audio technology for assistive listening in public spaces.

Use the linked documents below to set up, use, and spec your Auri™ system.

Auri™ Brochure

Technical Documentation

Auri™ RX1 Receiver - Commissioning Tool Guide

How to Use the Tool:

Verify that you have the correct positions and number of transmitters in a venue. Turn on one or more TX2N transmitters and perform a site walk. If the tool indicates an “X” at any time you need to reposition the transmitters or consider adding another one to provide adequate coverage. The tool takes time to update due to the nature of the sample size and true running average measurement technique. For the most accurate reading, it’s best to wait a few seconds to let the signal stabilize.

Auri™ Q-Sys Plug-in Guide

The Auri TX2N plugin works with Auri TX2N and Auri TX2N-D Transmitters. The Auri Docking Station plugin works with Auri D4 and Auri D16 Docking Stations. Devices must be on firmware version 1.5 or above to support the plugin. For each device, the API must be enabled before attempting connection with the plugin. The API is disabled by default and must be enabled via the Settings page of each device in Auri Manager. See the system manual for more details on how to configure your device.

Third Party API Guide

This documentation describes the API for Ampetronic and Listen Technologies Auri products, including an overview of the interface and syntax, list of commands and examples of usage. Where available for the required control system, we recommend the use of provided plugins. The document assumes that you are familiar with using APIs and have the knowledge to integrate sending and receiving commands into your control system of choice. Simple set and forget commands can generally be implemented very simply, parsing responses may require more experience in scripting or development for the intended platform.

Auri Manager Software

Auri Manager is the software application designed to manage and control products in the Auri assistive listening system from Ampetronic and Listen Technologies. Auri is the first complete solution for assistive listening utilising Auracast, the new Bluetooth Low Energy Audio standards for broadcast audio. The application supports automatic network discovery of transmitters, docks and docked receivers. All devices can be individually controlled to configure Auracast assistive listening systems for any environment. Devices can be grouped by location to allow organisation of large systems and notifications are provided to alert the user of important events and status changes. Firmware (V. 1.4) updates can be downloaded and pushed to devices over the network.

 

Need Help?

If you need technical assistance with Auri™ (technical questions, installation support, Cloud Services support), please contact our friendly technical support team.

support@listentech.com
Phone: +1.801.233.8992
Toll-Free: 1.800.330.0891 (USA & Canada)