is also provided for visitors who are not certain which Listen product would be appropriate for their needs. Typical questions include the number of seats in the facility, whether the audio needs to be secure, etc. The questionnaire is then submitted to the Listen staff for follow-up. “This is much more efficient than a simple form posting, because we give visitors the ability to give us some specifics on what they need,” Cory said. “This allows us to have answers ready for customers when we contact them in response to the questionnaire.”
In addition to enhancing the experience for end users, the Listen website has been updated with new tools for consultants, dealers and installers. In addition to having quick access to catalogs and product literature, dealers can see at a glance what sales programs may be available for them; sales presentations and product comparisons are also available via the dealer portal. For consultants
, technical specifications and installation information are provided along with product literature.
New to the website is a sortable product listing, including every Listen product and accessory in one concise location. When visitors click on a desired product or accessory, they are taken to the page for that item where all technical information can be easily accessed. The entire Listen website is also searchable, allowing visitors to quickly locate relevant information on particular products or applications.
Visitors to the Listen site will also find convenient links to the company’s social media communications including the Listen Facebook page
postings and YouTube
submittals. The Listen Blog
is also available via the website, giving blog readers easy access to the other materials on the site.
“Our revamped website was the direct result of listening to our customers, and we welcome their continued input to help us perfect this site,” Cory said. “We look forward to making the site an invaluable tool for anyone looking for audio listening solutions.”