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Front view of the Blue Buffalo pet food manufacturing plant.

Project: Blue Buffalo

Product: ListenTALK
Location: Richmond, Indiana


Blue Buffalo executives from across the United States visited the Heartland Pet Food Manufacturing complex on a monthly basis to participate in tours and monitor progress of the facility’s construction as well as the food production process. The IT infrastructure engineer wanted to capture the executive’s attention and keep their focus while they toured the complex.


Blue Buffalo selected 18 ListenTALK transceivers, 18 headsets featuring a built-in boom mic and dual, over-the-ear speakers that reduce external noise, and a docking station that makes it easy to charge, store and program ListenTALK transceivers and headsets. The ListenTALK system and wrap-around headset provided the immersive experience Wilson sought for executives touring the facility. “The ListenTALK system really let us create a point of focus and capture executives’ attention during tours. The headphones helped block out distractions and enabled tour participants to hear speakers clearly.”


• Enhanced the tour experience
• Ensured clear communication
• Easy to use

System Components

LK-1 ListenTALK Transceiver (18)
LA-455 Headset 5 (Over Ears Industrial w/Boom Mic) (18)
LA-480 Docking Station 16 (1)


Blue Buffalo is the nation’s leading natural pet food company, providing natural foods and treats for dogs and cats. Blue Buffalo’s Heartland Pet Food Manufacturing complex in Richmond, Indiana, includes a state-of-the-art pet food manufacturing plant, an R&D facility, and an attached warehouse.

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