Listen NAVILUTION Support
Note:
- Navilution product line has been discontinued as of December 31, 2024.
- Hardware support for all Navilution related products will be discontinued on December 31, 2026.
- Cortex software for Navilution will be supported until December 31, 2027.
Cortex Login
The Cortex software is the key to your GPS-triggered tour audio and offers huge time savings, increased productivity, and optimal performance.
The Cortex cloud-based service enables secure social collaboration for route-building and content management accessible anytime, anywhere via the web, desktop, and mobile devices. Create, move, and change location-based delivery of content in seconds to make better decisions and streamline operations.
If you are logging in for the first time, please complete the request form for access using the Request Access button below.
Technical Documentation
Listen
NAVILUTION
Listen
NAVILUTION
Listen NAVILUTION delivers GPS-triggered content that inspires, excites, and energizes guests for an extraordinary journey.
See Listen NAVILUTIONNAVILUTION System Technical Training (Recorded)
In this 60-minute recorded webinar, we cover the technical specifications and installation logistics for all NAVILUTION systems. This training is designed for our ProAV partners to learn how to sell and support Listen NAVILUTION.
Cortex for Route Development (Recorded)
This 60-minute pre-recorded webinar is designed for our ProAV partners, to become comfortable and competent in using Cortex and its library to develop a basic tour and route, including how to upload the content.
Cloud Services
Looking to customize the ListenWIFI mobile app for your BYOD+ NAVILUTION system? Create an account with Cloud Services and customize the free ListenWIFI app for your business or venue. The free app is managed through Listen EVERYWHERE cloud services and can be customized to your branding. Edit the app theme, welcome videos, banner ads, channel names, and images, offers, and documents providing a customized experience for guests at your venue.
Note: If your organization already has an account, please email support@listentech.com to register a new venue, server, or employee account.
Request access to the free Listen EVERYWHERE Cloud Services by clicking the Request Access button and then filling out and submitting the form.
Once we process your request, you will be granted access to the free Cloud Services, allowing you to customize the Listen EVERYWHERE mobile apps and offer in-app marketing to your passengers!
Please note that this request is processed during normal business hours and could take up to 24 hours.
You will receive an email with credentials to log in to Cloud Services (http://services.listeneverywhere.com), and the password will request to be changed before proceeding.
If you have any questions when using this free service, please reach out to our support@listentech.com or call +1.801.233.8992 for assistance.
The ListenWIFI App
Engage passengers with wireless streaming audio and customized content delivered directly to their smartphones and Wi-Fi-enabled devices.
Listen NAVILUTION uses the ListenWIFI App for the BYOD (bring your own device) experience.
You and your guests will love the system for its simplicity, audio quality, and flexibility.
- Passengers connect to your Wi-Fi network.
- Download the free ListenWIFI app from the Apple App Store or Google Play.
- Access the channel of their choice and enter any required password if the channel is designated as private.
- Use their own headphones or earbuds to access audio.
The free app is available in both the Apple App Store and Google Play and works with both iOS and Android devices.
Download the free app from one of the links below:
Software Development Kit
Listen Technologies offers a free Listen EVERYWHERE Software Development Kit (SDK) for venues to develop their own app. Request access to our SDK (software development kit) if you would like to incorporate Listen EVERYWHERE in your own software or app.
QR Codes
QR Codes enable your passengers to:
- Connect to your Wi-Fi network
- Download the ListenWIFI App
- Connect directly to the ListenWIFI audio
QR codes can be easily generated by multiple free programs. Listen Technologies can also provide QR codes to assist you in making it as easy as possible for your passengers to connect to the audio.
Wi-Fi Connect QR Code
Note, first-time users are directed to the App or Play store to download the app.
You can use a QR code to connect a smartphone or smart device directly to your Wi-Fi network for a better customer experience. This is ideal when you don’t want to advertise your network password or leave your network unsecured.
How it works:
- Prominently display signs with the QR code.
- Passengers scan the QR code with the camera of their smartphone
- The QR code automatically connects to your network.
Note, once the QR code has been scanned once, the smartphone will remember the Wi-Fi network and automatically connect the next time they are at the venue.
App Download QR Code
This QR code links guests to the ListenWIFI App on the App or Play Store.
How it works:
- Prominently display signs with the QR code.
- Passnegers scan the QR code to access and download the ListenWIFI app.
- Once downloaded, they simply open the ListenWIFI app to connect to the server audio.
Dynamic Link QR Code
This QR code is used to make it easy for passengers to download and use the app. It is also used as an alternative connection to the standard discovery method the ListenWIFI app uses to connect (mDNS), which some networks don’t support.
Note, use of this QR code requires an internet connection on the Wi-Fi network, as well as a static IP set on the LE server.
How it works:
- Passengers connect to the venue’s Wi-Fi network.
- Once connected, they scan the QR code with their smartphone camera which prompts them to connect to the server audio. (If they already have the app installed on their device, it will automatically open and they can start listening. If the app is NOT already installed, they are directed to the App or Play stores to download.)
Guests only need to scan this QR code the first time connecting. The ListenWIFI app automatically connects to audio channels the next time they launch the app.
Dynamic links can also be provided in URL hyperlink format which offers the same functionality as mentioned above. The hyperlink can be distributed via email or text message and passengers simply tap on the link instead of scanning a QR code. This is ideal for situations when an email blast or other mass communication is being sent out prior.
You can use any of the QR codes methods or a combination with ListenWIFI to make it easier for your passengers to connect and listen. As an example, you can provide both the Wi-Fi Connect QR Code and the Dynamic Link QR Code. When used together guests:
- Scan the Wi-Fi Connection QR code connecting the device to the network.
- Then scan the Dynamic Link QR code to connect to the server audio (or download the app if they are a first-time user).
If you need additional support, please contact Listen Technologies at +1.801.233.8992 or email support@listentech.com .
Need Help?
If you need technical assistance with Navilution (technical questions, installation support, product support), please contact our friendly technical support team.
support@listentech.com
Phone: +1.801.233.8992
Toll-Free: 1.800.330.0891 (USA & Canada)
