Finding Assistive Listening Options Through Google Maps

If you live with hearing loss, you know how challenging it can be to hear in noisy auditoriums, churches, theaters, or classrooms, even with hearing aids. That’s where assistive listening systems can help. They send sound directly to your hearing aid, cochlear implant, compatible device, or receiver to cut through background noise and distance.

However, it can be challenging to know which venues actually have one installed before you go there. The good news is you can now find out through Google Maps! Google now lets business and venue listings include accessibility attributes, including one specifically for assistive hearing loops. Venues can add this information directly to their Google Business Profile, and it shows up for anyone searching or navigating with Google Maps. This info now sits right alongside details like hours, wheelchair access, and parking.

How to Check Before You Go

1. Open Google Maps and search for the venue.
2. Tap the listing to open the full profile.
3. Select the “About” section.
4. Look under Accessibility for “Assistive hearing loop” or similar listening-related info.

If the venue has added this information, you’ll know before you even walk in the door.

What if I Don’t See It Listed?

If you know a venue has an assistive listening system but it’s not showing up on Google Maps, here’s how you can help:

• As a visitor: Leave a Google review mentioning the system and consider adding a photo of the signage.
• As a venue owner or manager: Claim your listing through Google Business Profile, go to the “About” section, and mark the venue as offering assistive listening.

The more businesses that get this listed, the more useful it becomes for everyone who relies on it.