Listen Technologies Partners with AudioConexus to Change the Game for Tours

At Listen Technologies, we understand the challenges people face when they are unable to hear clearly and engage with the information being shared. Our primary goal has always been to enable exceptional listening experiences. We strive to enrich lives through superior sound technology and compelling content anytime, anywhere, on any platform, and in a format that is accessible to all.

As a company, we also value relationships and seek partners that share the same goal and commitment to excellence. We are excited to announce that we have acquired AudioConexus, Inc., the leader in creative, multilingual, accessible tour solutions. Since 2006, AudioConexus has helped tour operators and guides sell more tours with less effort, delivering compelling content while expanding and securing global tour markets in multiple languages and topics using GPS automation.

Estimates suggest the global tours and activities market will be a $183 billion industry by 2020. Providing engaging, accessible, and educational audible tour narration is a significant way for sightseeing operators to offer a better experience to their customers and grow their businesses. AudioConexus products make it easy and cost-effective for tour operators to deliver compelling content in multiple languages and topics using GPS automation on buses, boats, trolleys, airplanes, trains, and trams. More than 40 million people around the world experience AudioConexus multi-language tours each year.

AudioConexus has also pioneered a truly unique GPS commentary platform: Navilution® is designed to transform every aspect of the foreign language visitor experience. Navilution tours excite and inspire, banishing boring narration and inconsistent experiences. We will combine the Navilution system and Listen EVERYWHERE Wi-Fi to create the first GPS commentary system that allows guests to use their own mobile devices to access cinematic tour entertainment in their chosen language.

AudioConexus technology and services complement our existing portfolio of assistive technologies, including Listen EVERYWHERE, ListenTALK, ListenIR, ListenRF, and ListenLOOP.

Going forward, we plan to build on our existing platform to continue to deliver tour solutions that create truly unforgettable experiences. It’s an exciting time for Listen Technologies. Let us know if there’s anything more we can do to help you deliver exceptional experiences! To find out more about AudioConexus, and how their products create dynamic, tour experiences visit their website. You can also read the full press release here.

Customer Service in Action

Nordstrom’s customer service is legendary.

You’ve probably heard stories about how well the company cares for customers, or have your own personal experience. From tales of sales associates pointing customers to competitors, accepting returns that obviously didn’t come from Nordstrom, and allowing customers to trade out used items for brand-new ones—Nordstrom has cornered the market on platinum-level customer service.

Why has the company decided that five-star customer service is its goal, and why does Listen Technologies share that mission? Read more

We are Thankful

We asked our employees what they are most THANKFUL for, and this is what some of them had to say:

“So many things!!! I’m thankful for my family, friends, and co-workers who are also my friends. Thankful for a roof over my head and food on the table. Thankful to work for an employer who cares about their employees. Thankful to have a husband that is a support to me and our kids. Thankful for our soldiers and police officers. Thankful to be an American! I could go on and on.”

“I am most thankful for my beautiful and kind wife as well as our three amazing children.  A close second is a JCW’s Jalapeno Bacon Cheeseburger…yum!”

“I am thankful for my family (seriously, my family is the bomb), some pretty amazing friends, and co-workers that make coming to work something I look forward to. Life throws us curve-balls, but surrounding yourself with people who support you through the rough times, inspire you to follow your passions, and push you to face your fears, makes it all worth it.”

“Traditions! I love keeping hold of the things I’ve done for as long as I can remember, just as much as I love finding new traditions that make this time of year feel so much bigger, warmer, and exciting! Also, my mom’s pecan pie. Which is the only noteworthy pecan pie in the world.”

“I am thankful for my health, and the health of those I love…for my kindhearted son who is everything to me…for my wonderful husband who makes every day feel like a holiday…for a beautiful house to call home…for loving family and friends who are always there for me…and for my awesome job at Listen!”

“I am thankful to work for a company who provides flexibility and respects work-life balance.  Oh and coffee!”


Happy Thanksgiving from the Listen Family

ListenTALK in Action

Last year, ListenTALK hit the shelves with a bang. One of ListenTALK’s first customers was Hale Center Theatre in Sandy, Utah. Here’s how it works, where Hale Center Theatre is using it and why they love it:

How ListenTALK works

This on-the-go two-way communication system was built with flexibility in mind. Each device is a transceiver—which means it both transmits and receives audio communication. Creating a group of transceivers is simple! With the tap of a button, ListenTALK devices can be paired on the fly and multiple groups can be created in a matter of seconds. While on a tour, all you have to do is press the Talk button if you want to…talk! If you’re a tour leader, the only reason you’ll need to press the Talk button is to mute yourself. Pretty easy, right?

With a simple setup, you get an innovative communication solution that ensures everyone can come on your adventure with you.


In action at Hale Center Theater

Backstage tours are nothing new at Hale Center Theatre, but you haven’t seen them like this before. Last year, Hale Center Theatre built a brand-new, state-of-the-art venue. This beautiful building is unlike anything else in the Salt Lake Valley, and officials needed a communication system that matched the impressive structure. Quinn Dietlein, Hale Center Theatre’s development director and annual giving manager, obtained ListenTALK specifically for backstage tours but has incorporated “all sorts of fun multimedia uses,” thanks to its versatility. Hundreds of people are going on these tours every week, and hundreds of people are walking away impressed with the new theater…and ListenTALK!


Why tour guides and participants LOVE it

Not only is Quinn a director, but he’s also a performer. Each tour he takes through the theater has a different flare. Upon meeting his tour group, he learns about participant’s interests and uses that information to tell a personalized story for each group as he takes them through the theater. His tours are as entertaining as the plays he acts in, but one thing is for sure: Quinn is talking all day long. The first time Quinn used ListenTALK for a tour, his excitement was palpable. No longer was he raising his voice, walking backward, or trying to reach every guest. With ListenTALK, guests are participating more, asking more questions, and staying engaged. Now, Quinn speaks normally, and his participants are able to catch the nuances of his personalized tours.

Hale Center Theatre discovered it last year: ListenTALK creates an environment of inclusion and is the perfect tour solution. It’s easy to use for every kind of tour and everyone who uses it loves it.


Are you ready to try ListenTALK? Call (888) 296-1623 or go to to get started with your free demo kit today.

Blog from the Booth: IR that Sounds Like RF at InfoComm 2015

If you think you know IR, think again. ListenIR sounds more like RF. Case in point: a Consultant just stopped by booth #959 for a chat with Cory Schaeffer and Peter Papageorge. As one who is devoted to RF products, this Consultant was a bit doubtful of our claims, but we switched on the LT-84 Transmitter/Radiator, had him take a little walkabout with one of our iDSP IR receivers, and then showed him the iDSP software suite and he was convinced. ListenIR offers an unparalleled IR experience.

Stay tuned for more updates from InfoComm 2015!

Blog from the Booth: The Hottest Spot at InfoComm 2015!

It looks like booth #959 is the hottest spot for Wi-Fi at InfoComm this year. ListenWiFi was heating up the Listen Technologies booth all day, with overheard comments like, “If it’s from Russ Gentner, I know it’s a quality product.” ListenWiFi is a professional, industrial grade product designed and manufactured by Listen Technologies, so that guy definitely knows what he’s talking about.


Also on deck: a tour of the Amway Center using Listen Technologies tour group equipment. When asked if the Listen Technologies tour group equipment provided a great audio experience, many tour attendees reported that it was fantastic.

Stay tuned for more updates from booth #959 at InfoComm 2015!

Blog from the Booth: Live from InfoComm 2015!

Wednesday kicked off the first day of InfoComm 2015 and Listen Technologies is kicking it at booth #959 in innovative style. This year, the booth is featuring new ListenIR, ListenWiFi, Loopworks, and many other amazing assistive listening and conference products.



ListenWiFi is generating a ton of interest from various markets. In other words, booth #959 is the hottest spot for Wi-Fi products at InfoComm. Stop by to check them out!


ListenIR literally had pigs flying. Why? Because Listen Technologies, CEO, Russ Gentner said that if we could create IR that sounded more like RF, pigs would fly.

Stay tuned for more updates from Booth #959 and Listen Technologies, live at InfoComm 2015.

What happens in Orlando, won’t stay in Orlando!

Since starting my career, I’ve been given many incredible opportunities and I often feel like the luckiest woman on the planet.  I have had the privilege of building a great company with great partners and a superior suite of product solutions that makes a difference for many with hearing loss. I have been part of a talented team within Listen Technologies, a company that truly has passion for what we do every day in a fun and vibrant industry.

I have enjoyed my time at Listen Technologies greatly. I have worked with the best representatives in the industry, including a supportive dealer channel and a group of talented consultants, all of whom, gave me, as well as others within Listen, the opportunity to build a successful business.   I’ve learned from my partners, Russell Gentner, Keldon Paxman and Kelli Lundgren that you can be partners and friends because we’ve been just that for nearly thirty years. I’ve made new friends with the talent housed within the walls of Listen Technologies and I continue to be enriched by my relationships.

Now, I have more opportunities ahead of me. At this year’s InfoComm, I’ll be working the Listen Technologies booth and I won’t be saying “goodbye” rather, I’ll be saying “see you later.”   I have decided to change roles and I will be transitioning out of Listen Technologies day-to-day, however not my ownership and board of Directors position, as I join the team at AMX on July 6th.  My support of Listen Technologies will never leave me.  I’m just ready for my next chapter.

Listen Technologies is growing and our new iDSP systems are something you’ll want to see and hear during your time in Orlando. Come by and let me get these on your ears!  See you there!


Putting Students’ Imaginations to Work with ListenPoint 2.0

Let’s face it. Other than parents, teachers have the greatest influence over children, so it is essential that students hear well in the classroom. That’s why we released ListenPoint 2.0, our latest Soundfield solution—we wanted to make learning limitless.

Can you imagine what the world would be like if Shakespeare had never learned to read? What if Einstein hadn’t had the opportunity to learn calculus? How different would our lives be if Steve Jobs couldn’t hear his kindergarten teacher? Without Jobs, we’d all still be using those crazy brick cell phones from the 1980’s! #lame #nomobileapps #howwouldiplaycandycrushsaga

Students learn best in environments where they can focus on what their teachers are saying. Unfortunately, several factors can get in the way. Some students have trouble focusing because they have hearing loss or are too far away from the teacher. Meanwhile, the classroom itself might have poor acoustics, or the teacher could have a strained voice from talking too loudly or too long.

In today’s classrooms, students have a lot of creative and innovative thinking to do. ListenPoint 2.0 helps them put their imaginations to work. It can also have a positive effect on their grades and test scores.* #bettergradesareawesome #A+ #listenpointisgenius

ListenPoint 2.0 delivers the following key benefits:

  • With mission critical deployments, it is the most advanced, flexible, scalable Soundfield system delivered by a trusted authority in the pro-AV market.
  • It incorporates AV technology and assistive listening systems to create enhanced and enriched learning environments for all students.
  • It is easy to install, operate, maintain, and adds more functionality over time.
  • It couples competitive pricing with advanced features.

We are truly excited to be part of a noble mission—educating students to become extraordinary people.















*The Marrs Report, 2006

Listen Technologies