Blog from the Booth: IR that Sounds Like RF at InfoComm 2015

If you think you know IR, think again. ListenIR sounds more like RF. Case in point: a Consultant just stopped by booth #959 for a chat with Cory Schaeffer and Peter Papageorge. As one who is devoted to RF products, this Consultant was a bit doubtful of our claims, but we switched on the LT-84 Transmitter/Radiator, had him take a little walkabout with one of our iDSP IR receivers, and then showed him the iDSP software suite and he was convinced. ListenIR offers an unparalleled IR experience. 

Stay tuned for more updates from InfoComm 2015!

Blog from the Booth: The Hottest Spot at InfoComm 2015!

It looks like booth #959 is the hottest spot for Wi-Fi at InfoComm this year. ListenWiFi was heating up the Listen Technologies booth all day, with overheard comments like, “If it’s from Russ Gentner, I know it’s a quality product.” ListenWiFi is a professional, industrial grade product designed and manufactured by Listen Technologies, so that guy definitely knows what he’s talking about.


Also on deck: a tour of the Amway Center using Listen Technologies tour group equipment. When asked if the Listen Technologies tour group equipment provided a great audio experience, many tour attendees reported that it was fantastic.

Stay tuned for more updates from booth #959 at InfoComm 2015!

Blog from the Booth: Live from InfoComm 2015!

Wednesday kicked off the first day of InfoComm 2015 and Listen Technologies is kicking it at booth #959 in innovative style. This year, the booth is featuring new ListenIR, ListenWiFi, Loopworks, and many other amazing assistive listening and conference products.



ListenWiFi is generating a ton of interest from various markets. In other words, booth #959 is the hottest spot for Wi-Fi products at InfoComm. Stop by to check them out!


ListenIR literally had pigs flying. Why? Because Listen Technologies, CEO, Russ Gentner said that if we could create IR that sounded more like RF, pigs would fly.

Stay tuned for more updates from Booth #959 and Listen Technologies, live at InfoComm 2015.

What happens in Orlando, won’t stay in Orlando!

Since starting my career, I’ve been given many incredible opportunities and I often feel like the luckiest woman on the planet.  I have had the privilege of building a great company with great partners and a superior suite of product solutions that makes a difference for many with hearing loss. I have been part of a talented team within Listen Technologies, a company that truly has passion for what we do every day in a fun and vibrant industry.

I have enjoyed my time at Listen Technologies greatly. I have worked with the best representatives in the industry, including a supportive dealer channel and a group of talented consultants, all of whom, gave me, as well as others within Listen, the opportunity to build a successful business.   I’ve learned from my partners, Russell Gentner, Keldon Paxman and Kelli Lundgren that you can be partners and friends, because we’ve been just that for nearly thirty years. I’ve made new friends with the talent housed within the walls of Listen Technologies and I continue to be enriched by my relationships.

Now, I have more opportunities ahead of me. At this year’s InfoComm, I’ll be working the Listen Technologies booth and I won’t be saying “goodbye” rather, I’ll be saying “see you later.”   I have decided to change roles and I will be transitioning out of Listen Technologies day-to-day, however not my ownership and board of Directors position, as I join the team at AMX on July 6th.  My support of Listen Technologies will never leave me.  I’m just ready for my next chapter.

Listen Technologies is growing and our new iDSP systems are something you’ll want to see and hear during your time in Orlando. Come by and let me get these on your ears!  See you there!


Putting Students’ Imaginations to Work with ListenPoint 2.0

Let’s face it. Other than parents, teachers have the greatest influence over children, so it is essential that students hear well in the classroom. That’s why we released ListenPoint 2.0, our latest Soundfield solution—we wanted to make learning limitless.

Can you imagine what the world would be like if Shakespeare had never learned to read? What if Einstein hadn’t had the opportunity to learn calculus? How different would our lives be if Steve Jobs couldn’t hear his kindergarten teacher? Without Jobs, we’d all still be using those crazy brick cell phones from the 1980’s! #lame #nomobileapps #howwouldiplaycandycrushsaga

Students learn best in environments where they can focus on what their teachers are saying. Unfortunately, several factors can get in the way. Some students have trouble focusing because they have hearing loss or are too far away from the teacher. Meanwhile, the classroom itself might have poor acoustics, or the teacher could have a strained voice from talking too loudly or too long.

In today’s classrooms, students have a lot of creative and innovative thinking to do. ListenPoint 2.0 helps them put their imaginations to work. It can also have a positive effect on their grades and test scores.* #bettergradesareawesome #A+ #listenpointisgenius

ListenPoint 2.0 delivers the following key benefits:

  • With mission critical deployments, it is the most advanced, flexible, scalable Soundfield system delivered by a trusted authority in the pro-AV market.
  • It incorporates AV technology and assistive listening systems to create enhanced and enriched learning environments for all students.
  • It is easy to install, operate, maintain, and adds more functionality over time.
  • It couples competitive pricing with advanced features.

We are truly excited to be part of a noble mission—educating students to become extraordinary people.















*The Marrs Report, 2006

A Reflection on 2013

Reflecting on the past year and looking forward to the next can be a worthwhile endeavor. Not only should you celebrate the positive things that happened, you can also learn what to improve upon for success in the future.

In the spirit of reflection, here are some of my favorite highlights from 2013:

Listen Launches
Between MultiLoop™ Drivers, the next generation of Wireless Conferencing, and ListenPoint Control, Listen launched some exciting products in 2013 and we loved every minute of it.
  • MultiLoop™ Driver series are the new benchmark range for professional phased array Hearing Loops, requiring only a single 19” rack mount unit.
  • Next generation of Wireless Conferencing includes Voice Activation (VOX) as a new feature and new algorithms for RF signal handling with Advanced Transmission Mode (ATM) capabilities.
  • New third party control features for ListenPoint allows teachers and presenters to focus on what’s important – engaging the audience and presenting an impactful message.
Listen loved launching these solutions in 2013 and we cannot wait to show you what we have in store for 2014. We are going to make some serious strides in the industry. In the words of Bachman-Turner Overdrive; “You ain’t seen nothin’ yet.”

Growth Opportunities
When the opportunity presents itself to work with incredibly talented people, it’s always wise to take it. In 2013, Listen did just that by promoting Tracy Bathurst and adding Maile Keone to the executive team.
Tracy Bathurst was promoted within Listen as the Vice President of Product Development and Product Management. We’re excited to have Tracy assume this critical role and drive Listen’s growth and success of our new product lines. The future is bright for our customers.
As the new Vice President of Marketing, Maile Keone is responsible for developing marketing and communications strategies that support consistent business growth while enhancing brand equity and awareness. Upon joining the executive team, Maile said “I’m excited to bring my drive and passion for developing and leading high-performance marketing professionals to position and market products and services that lead to increased growth and visibility.”
With these two new members of the executive team, as well as a few new talents in the office, Listen is poised to soar to new heights of success.

Spreading the Word
Listen has a unique passion and deep understanding for the importance of sound and the difference it makes to our experiences. Our passion is coupled with a heightened awareness of the staggering number of people with hearing loss and their rights to be accommodated in public venues.
Our passion and awareness was fueled in 2013 by our experiences in engaging with groups like the Hearing Loss Association of America (HLAA) and experts in the audiology, architecture, AV consultants, AV integrator, and venue manager communities. There is a shift in the conversation and a growing awareness about Assistive Listening and Legislative Compliance; and we’re excited to be the trusted authority on both topics.
  • Assistive Listening and legislative compliance were hot topics for presentations at InfoComm, HLAA chapter meetings, and regional conferences.
  • Toolkits with Assistive Listening, hearing loss advocacy and legislative compliance resources were developed for venues andadvocates.
  • Listen joined the Loop America movement by participating on the steering committee for the Loop Utah Movement and kicking-off the movement at the Deaf & Hard of Hearing Festival.
  • Over 200 architects, consultants and AV integration systems professionals were trained and certified on the integration and commissioning of Hearing Loop systems to meet the high standards of the IEC 60118-4:2006 specification.
  • 2013 garnered many high-profile Hearing Loop installations like the one that was installed at the Gershwin Theater in New York City.

Looking Forward
Listen plans to build on the momentum created in 2013 by sharing more information with even larger and varied audiences in 2014. You know what they say: knowledge is power!
We wish you all a Happy New Year. May 2014 bring us innovative ideas, the drive and ambition to pursue them, and the success & health to enjoy them.

A Very Special Visit From Santa, His Elf, and Listen Technologies

Last year
 I had the amazing opportunity to visit the Kauri Sue Hamilton School during the holiday season. The experience made an incredible impact on me, so much so that I wanted to repeat the experience again. This year, we were fortunate to have members of the KSL News Team and Madeleine Brown of the Deseret News join us for the event. You can read her wonderful article about it below, originally posted on December 17, 2013 on the Deseret News Page>>>

RIVERTON — Shouts of “Santa!” from a few students and excited gestures from many others greeted the jolly old elf as he jingled his way into the classroom.

Santa Claus had an impromptu dance party in the middle of the classroom with Shale Peck, 20, who grinned ear to ear while jumping and waving his arms above his head.
Throughout Tuesday, Santa and his elf visited the 180 students with severe multiple disabilities at the Kauri Sue Hamilton School.
“Shale’s not verbal, and then he can be kind of hesitant, and he has autism,” Principal Rita Boullon said. “And so for him to get up and dance like that, and you could see the smile on his face, … that was a riot.”
Parker Overtin, 16, bonded with Santa over Godzilla and said “cheese” for a picture. And Macey Mortensen, 13, eagerly raised her hand every other minute until it was finally her turn to sit by Santa and get a candy cane.
Though most of the students, ages 5 to 22, couldn’t communicate with words, their faces brightened and some smiled as Santa called them by name and spent time with them.
What the children and most of the school staff didn’t know was that Santa had a secret helper “whispering” in his ear.
A school employee stood nearby, feeding Santa names and unique traits of the students to create a personal connection. The magic was provided by Listen Technologies, a company that provides assistive listening solutions, such as audio devices for performances at Abravanel Hall.
“A lot of them can’t communicate, but you can see in their faces that just the fact that Santa knows their name and says something about them, that’s more personal. It’s a really moving thing to witness,” said Kristin Rector, director of marketing services for Listen Technologies.
The company has gotten creative and found some nontraditional applications for its technology, such as helping Santa get to know students individually.
“A lot of times you think technology disconnects people, and so this is a way that it really makes a connection for people in a real, personal way,” Rector said.
She praised the dedication and devotion the 50 school staff members provide daily to the students.
Many of the students can’t go to the mall and wait in line to see Santa. Because of disabilities such as autism and cerebral palsy, it’s challenging for families to take their children, and the experience is overwhelming and overstimulating for some.
“So for them to get a picture with Santa is really special. Families really, really like that,” Boullon said. “And for them to get to see Santa in this safe environment with all this support around, it’s really awesome.”
Last year, Brooks Gibbs of Listen Technologies had the idea to offer himself as Santa for a visit to the school. He said it’s his favorite day of the year.
“We really love to bring some happiness to these kids. They don’t get a chance to go out and see Santa Claus,” Gibbs said. “It’s a wonderful, joyous gift.”
Gibbs hummed “It’s Beginning to Look a Lot Like Christmas” as he went from classroom to classroom, visiting the students to spend some time, take a photo and give them a candy cane.
“It’s amazing. It’s something that touched me like nothing else. What each of these kids has is so special,” said Carrie Keele, Santa’s helper from Listen Technologies. “It makes their day, but really we get way more out of this than anything we can offer to them.”
Santa and his elf agreed that the best part is watching the students’ faces light up and seeing their energy and excitement.

“Everyone has a light, and let me tell you, their light is brighter than anybody else’s,” Gibbs said. “And when you see that light, you know what the meaning of Christmas is. It’s about sharing joy.”

Speaking on Business Features Listen Technologies

“Speaking on Business,” sponsored by Zions Bank, is a radio program that highlights businesses throughout Idaho and Utah. Chris Redgrave, the former general manager of KSL New Radio and past chair of the Salt Lake Chamber Board of Governors, has featured over 2,500 guests and speakers since the onset of the program in 1997. Recently, Redgrave connected with Cory Schaeffer, Co-Founder and VP of Sales Worldwide to highlight Listen Technologies.

Listen to the broadcast.

Attitudes of Gratitude at Listen Technologies

Thanksgiving is an important time of year for Listen Technologies. Each year we throw a Thanksgiving Feast to celebrate how thankful we are. We want to share our gratitude with all of you, as well. Thank you for all that you do to support Listen Technologies. We truly have a lot to be grateful for!

Here are some of our thoughts on what we’re grateful for this Thanksgiving

I am truly grateful for all of our veterans who have risked and given their lives, so that we can all enjoy our freedom. –Russ Gentner, President and Co-Founder

I’m thankful that I work in an industry that still believes in relationships. It makes being in this business fun, because you know if you ever have an issue of any kind, you can call upon those relationships and it will likely work out. Most people are fair and want the right thing. I’m very thankful for the many relationships I have that bring so much meaning to my life. –Cory Schaeffer, Vice President of Sales Worldwide and Co-Founder

I’m grateful for the sustaining of life of my parents and the start of life of two new grandchildren. –Keldon Paxman, Vice President of Operations
I know it’s cliché, but I am grateful for my friends and family. In particular, I am grateful for m friends that have become my family. I moved around a lot growing up and I think that is one of the reasons that I am very close with my family, even though we are all spread out all over the country. My parents are in Pittsburgh, my sister is in Atlanta, and my brothers are in Chicago—all cities that require a planned trip to see one another. Before we all got married, we used to do whatever it took to be together at Thanksgiving, so this holiday is filled with cherished memories of being with my family. I tend to get a little sentimental this time of year—not so much Christmas, but Thanksgiving makes me feel “homesick” for my family. That’s why I’m so grateful for my dear friends in Utah that have become my family by choice. We don’t have an annual tradition, but we find ways to be together on Thanksgiving and it certainly takes away my homesickness for my family and for that, I am grateful. –Kristin Rector, Director of Marketing Services

I am so very grateful to have been married to the same, wonderful man for 40 years and to havetwo beautiful daughters. –Kathy Moore, Credit Manager

I’m grateful I have a healthy and happy family, good people to surround myself with, and to work for stable company that legitimately cares about its employees. And for Mountain Dew®. — Kevin Jewkes, Sales Operations Coordinator

As a newer member of Listen Technologies, this marks my very first Thanksgiving being with the company. This year I’m finding myself incredibly grateful to have found Listen. Not only do I get to do what I love, but I’m surrounded by a group of passionate, intelligent, talented, and generous people. As I reflect on all that I’m blessed with, my new family at Listen and the opportunities that are to come rank high on the list. I’m also grateful for the many amazing family members and friends I have in my life. I’m a lucky girl! –Hayley Heaton, Copywriter

I’m grateful for family, past and present, my wonderful wife and the many great friends I have at Listen. I’m also grateful to live in the land of the Free, where our imagination and dreams can become a reality. And I’m grateful for those who served and died to protect our freedom. –Korey Curtis

I’m grateful for my family and for good health. I’m also thankful for the opportunity to be part of the Listen team, helping to make a real difference to people who need the phenomenal products that we sell. –Joel Motel, Regional Sales Manager

This season our family has been adding a leaf to a “Thankful Tree” each day of November. Here are a few of my submissions: sports, pie, power tools, freedom, Callie (my wife-mother-superhero), family traditions, Tesla’s smiles (my daughter), our house, silly dances, finished home projects, movie nights, fantasy basketball, and Listen Technologies! –Carl Brewer, Systems Engineer

It’s so easy to put things before people and spend our days wishing we had more stuff. But it’s the people that really matter. I am a better person, because of each individual that touches my life. I’m grateful for a husband who supports me, kids who make me laugh, coworkers who get me, a close family who is always there for me, and friends who inspire me. Thank you! –Carrie Keele, Marketing Services Associate

I’m thankful for a move from Florida that brought my wife and I to Utah (now over one year ago) and I love working for a company that not only has a passion for audio, but also a heart for proving solution to people who have hearing loss. I’m grateful in finding a great house, a church, and friends to make this journey truly feel like home! –Michael R. Griffitt, Product Marketing Specialist

My grandson Charlie was born two and a half months early on August 15th of this year weighing only two pounds and 11 ounces. Our lithe prince is now six and a half pounds, three months old, and as healthy as can be. Everyone here at Listen was pulling for him from the day he was born. My family is so blessed and no I have two grandsons to love and spoil. What more could I ask for? –Rita Merlo, Outbound Sales Consultant

I am extremely thankful for my family. The best part of a workday is when I return home to be with them and the best part of a weekend day is knowing that I will get to spend hours and hours with them. I am also thankful for our country and the incredible opportunities that we have because we live here. Nearly every other specific that that I could mention that I am thankful for can be attributed directly to living in a Rocky Mountain State in the western USA. –Ryan Paxman, Materials Specialist

Thanksgiving is a holiday celebration in our country focused on the emotion of GRATITUDE. Its roots come from the celebration of a small group of colonizers, Pilgrims, who organized a feast of thanksgiving in gratitude for the blessings they took the time to see present in their meager circumstance. For me the key of a joy filled life is GRATITUDE! To be grateful in all things brings personal happiness. To acknowledge this gratitude outwardly through our works, actions, and deeds shares the joy and creates a ripple that spreads through humanity.

I get to share with each of you my gratitude for the opportunity to work in a great environment. It is great, because of the people who are here and dedicate their time, talents, and efforts to serving each other and the customers Listen has developed. It is your individual dedication and personality that creates my incredible experience at Listen. Thank you. Happy Thanksgiving. –Brooks Gibbs, Conferencing Product Marketing Specialist 

Partnering with InfoComm to provide CTS Renewal Units

Listen Technologies has renewed its partnership with InfoComm and their CTS Renewal Units Program. This program allows over 9,000 professionals with InfoComm International’s Certified Technology Specialist (CTS) credentials to earn the renewal units they need in order to keep their certification. Specialists have the opportunity to earn four RU’s (Renewal Units) by completing Listen’s One-Day Integration & Commissioning of Hearing Loop Systems (Level 2) Class.

Through Listen’s Hearing Loop (Level 2) Class, AV Integrators and Consultants are trained to the high standards of the IEC 60118-4 specification, which is important to note, because Hearing Loops must be installed to this international standard in order for them to work at their highest performance level for signal strength and frequency response along with other criteria. If a technology doesn’t actually work for an end user, there’s really no point in installing it.

Our course includes an intensive full-day training session that takes people through understanding the technology along with the steps that are necessary to learn how to install a Hearing Loop system properly and to provide a Certificate of Conformity to the IEC 60118-4 standard. Those who attend these courses gain a hands-on practice of creating test loops, setting up, installing, and certifying a Hearing Loop system. They also learn the theories of why it is so important to install them properly. At the completion of the session and passing the final exam, participants will be certified as Listen Hearing Loop Level 2 Integrators making them capable of meeting the performance standards of the IEC 60118-4 standard that was mentioned above.

We are very pleased to be partnering with InfoComm to help AV Integrators and Consultants reach their CTS credentials. It’s a wonderful opportunity for everyone involved. Not only do participants get to earn Renewal Units towards their CTS credentials from InfoComm, but we at Listen Technologies get to build more awareness about Assistive Listening Systems and Hearing Loops.

Listen Technologies