Hand holding a smart phone on a wooden desk. The smart phone is an Samsung Galaxy S9 plus. Samsung Galaxy is a touchscreen smart phone produced by Samsung Electronics.
Front of smart phone audio over Wi-Fi receiver with Listen EVERYWHERE app showing on the screen.

Listen EVERYWHERE Wi-Fi Audio Receiver 1020

Item:LWR-1020

The Wi-Fi Audio Receiver 1020 is a dedicated assistive listening receiver for use with a Listen EVERYWHERE server, allowing venues to meet ADA compliance with an audio over Wi-Fi assistive listening solution.  Venues can simply lend receivers to guests who want to hear the audio loud and clear.  Experience great quality audio and industry-leading low latency audio at your venue with the Listen EVERYWHERE Wi-Fi Audio Receiver 1020.

Customize the Wi-Fi Audio Receiver 1020 with the free Listen EVERYWHERE Cloud Services tool.  Easily reflect your venue branding by customizing the app theme colors, channel names and images, welcome videos or logos, and sliding banners to personalize your guest’s experience.

From houses of worship to theaters, higher education and more, the Wi-Fi Audio Receiver 1020 is an excellent assistive listening choice.

This is a reconditioned and repurposed mobile device, which has been altered to perform only the function of assistive listening via the Listen EVERYWHERE application, with no other device services or applications accessible.  This product is being offered to you from Listen Technologies who has no affiliation with the original manufacturer (OM), Samsung Electronics Co., Ltd, or any carrier.  OM has not reconditioned or repurposed this mobile device, is not related in any way to the parties who have reconditioned, repurposed, and repackaged it, and expressly disclaims all warranties with respect to its performance.  OM will not provide any product or service assistance, product use information, software upgrades, rebates, or recalls.  All product warranties and service assistance are offered solely from Listen Technologies.

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Includes

  • One (1) LWR-1020 Wi-Fi Audio Receiver 1020
  • One (1) USB-C to USB-C cable, 39” White
  • One (1) Quick Start Guide

Highlights

  • Meet ADA compliance with dedicated Wi-Fi Audio Receiver
  • Unlimited channel support
  • Low Latency (see demo video)
  • Great quality and reliability
  • Simple to setup
  • Extremely easy for guests to use
  • Supports Bluetooth® connectivity to headphones, speakers, and hearing aids
  • Supports hearing aid telecoils with optional Neck Loop accessories (LA-438)

Also Needed

Product image of a single ear bud.

Single Ear Bud

SKU: LA-161

Ear Speaker

SKU: LA-164

Stereo Headphones

SKU: LA-165

2-Port USB-C Charger

SKU: LA-424-01

Protective Case for LWR-1020

SKU: LA-511
Front view of Listen EVERYWHERE 2 channel server.

Listen EVERYWHERE 2 Channel Wi-Fi Audio Server

SKU: LW-100P-02
Front and back view of the LW-150P-02-D servers

Listen EVERYWHERE 2 Channel Wi-Fi Audio Server (Dante)

SKU: LW-150P-02-D
LE WiFi 4 Channel Server

Listen EVERYWHERE 4 Channel Wi-Fi Audio Server

SKU: LW-200P-04
Listen EVERYWHERE 8 Channel Server

Listen EVERYWHERE 8 Channel Wi-Fi Audio Server

SKU: LW-200P-08
Listen EVERYWHERE 12 Channel Server Front view showing the Listen logo and indicator lights for the 12 channels.

Listen EVERYWHERE 12 Channel Wi-Fi Audio Server

SKU: LW-200P-12
Front view of Listen EVERYWHERE 16 channel server

Listen EVERYWHERE 16 Channel Wi-Fi Audio Server

SKU: LW-200P-16

Specs

+Physical

Dimensions (H x W x D)164 x 75.8 x 8.9 mm (6.46 x 2.98 x 0.35 in)
Unit Weight205 g (7.23 oz)
Shipping Weight363 g (12.8 oz)
Enclosure materialGlass front, plastic back, plastic frame
Display6.5 inches, 720 x 1600 pixels
ColorBlack
User ControlsVolume, Wi-Fi Connection, Bluetooth Pairing, Channel Selection, Display on/off
Headphone Connection3.5mm (1/8") Headphone Jack, TRRS, CTIA Compliant
USB ConnectionUSB Type C for power and charging

+Audio

Audio Output MethodLoudspeaker, 3.5mm Headphone, Bluetooth Connection
Frequency Response (system)20 Hz - 20 kHz ± 1dB (at nominal input level)
Distortion (system)< 1% Total Harmonic Distortion (at nominal input level)
Signal to Noise Ratio (system)> 74 dB (at nominal input level)
Dynamic Range (system)86 dB
Latency (system)80 mS (may vary per network)

+Communications

Wireless Frequencies2.4 GHz & 5 GHz Access Points
Wireless Support802.11 b/g/n
Bandwidth Use125 kbps (when actively playing audio)
Bluetooth5.0, A2DP, LE
USBType-C (reversible), USB 2.0
Channel SecurityAES-128-CBC Encryption (Private Channels enabled)

+Controls

User ControlsPower on/off, display on/off, channel selection, volume up/down
ConnectionsWi-Fi connections, Bluetooth connections
ProgrammingApp customizations available via Cloud Services tool (see Customizations)

+Indicators

DisplayCurrent playing channel, available audio channels, battery level and percentage, Wi-Fi signal strength, volume status, charging status

+Power & Charging

ChargingUSB Type C charging cable, 39" white, supports fast charging (15W)
Battery TypeLithium Polymer (Li-Po), non-removable
Battery Size5000 mAh
Battery Life30 hours of audio streaming
Battery Charging TimeFully charged in 2.5 hours (adaptive fast charge)

+Customizations

App ThemePrimary/Secondary Colors in the app can be set via Cloud Services
Welcome AdWelcome Video/Logo and skip time customizable, via Cloud Services
Channel Names13 characters maximum, customized via Cloud Services
Channel LogosSmall and Large channel logos supported, customized via Cloud Services
Sliding BannersUp to six sliding banners can be assigned and scheduled, via Cloud Services

+Compliance

Regulatory StandardsFCC
Specifications subject to change without notice

Accessories

Protective Case for LWR-1020

SKU: LA-511
Assistive Listening Available Signage for venue

Assistive Listening Notification Signage Kit

SKU: LA-304

Listen Disinfecting Wipes (Cylinder 75 CT)

SKU: LA-901
Product image of a single ear bud.

Single Ear Bud

SKU: LA-161

Ear Speaker

SKU: LA-164

Stereo Headphones

SKU: LA-165
Product image of headphone covers.

Replacement Cushions for Stereo Headphones (10)

SKU: LA-167
product image of sanitary covers over headsets.

Sanitary Covers for Stereo Headphones (10 CT)

SKU: LA-168
Two earphone protectant covers stacked on top of each other

Replacement Leatherette Cushions for Stereo Headphones (10)

SKU: LA-432

Advanced Neck Loop (Adult)

SKU: LA-438

Advanced Neck Loop (Child)

SKU: LA-439

FAQs

+What wall charger do I need for the LWR-1020 receiver?

Listen Technologies recommends the following charger for the LWR-1020:  LA-424 2-Port USB-C Charger. The LWR-1020 Wi-Fi Audio Receiver can be charged using any standard 15W Type C wall charger (sold separately). The LWR-1020 does include a 39" USB Type C charging cable (reversible) which can simply be plugged into your charger and the LWR-1020 receiver for fast and easy charging.

+Can the content on the LWR-1020 receiver be customized?

Yes, the content can be customized using the Listen EVERYWHERE app. The app theme colors, welcome ad video, sliding banners, channel images, and logos can all be customized using our free Cloud Services tool, same as the Listen EVERYWHERE mobile apps from the App Stores. However, this device does not support offers, PDF documents, or external URLs.

+What's the difference between the LWR-1020 receiver and a standard smartphone?

The LWR-1020 Wi-Fi Audio Receiver is a reconditioned smartphone that has been specially configured for use as a Wi-Fi audio receiver for local audio streaming, with no other device services or applications being available. When you turn on the device, the only available application is the Listen EVERYWHERE app.

+If guests’ smartphones can be used as receivers, do I still need to provide receivers to be ADA compliant?

Yes, to comply with the ADA, a certain number of receivers and neck loops must be made available to guests. Use our Accessibility Calculator to find the number of receivers and neck loops required based on the fixed seating capacity of your facility.

+Can Wi-Fi be used in place of RF/IR?

Yes, Wi-Fi can be used as an ADA-compliant solution without a radio frequency or infrared system. It's important to note that ADA compliance also requires the venue to have the correct number of receivers and neck loops (based on the fixed seating capacity) on hand with proper signage.

+With the Wi-Fi solution with 2-16 channels, how do you select the right channel? Does the app allow that?

Yes, users select the correct channel in the app.

+Can the Wi-Fi solution live on an existing building network, or does it require specific access points?

The Listen EVERYWHERE server is designed to be integrated into an existing network and be plug and play. The Listen EVERYWHERE system can be used on a stand-alone network as well. Depending on the application, it may be helpful to consult with an IT/Network Administrator for initial setup. Check out the Network Guide for Listen EVERYWHERE and Wireless Access Point Optimization for Listen EVERYWHERE tech notes for additional information.

+If you have the Wi-Fi solution in place, does that reduce the required number of receivers or loops?

No, the ADA still specifies the number of receivers and neck loops required per fixed seating capacity.

+Will guests be able to access the Internet, other apps, and services on the device?

No. This device has been configured strictly as a dedicated device for local audio streaming via the Listen EVERYWHERE app. It has been locked down into a kiosk mode, prohibiting access to all other services and applications. Guests will not be able to access or install applications, play games, take pictures, browse the Internet, etc.

+How do I manage charging the receivers in bulk at my venue?

For venues that need to charge multiple receivers simultaneously, Listen Technologies recommends purchasing a multi-port charging station or tower such as those offered by Tripp-Lite and many other online vendors. We recommend selecting a charging station that supports USB Type C charging and provides more than enough device slots for the number of receivers at your venue.

+What is the warranty on the LWR-1020?

The warranty on the LWR-1020 is two years.