Last Saturday, I had the opportunity to attend a symphony concert at Abravanel Hall in Salt Lake City. Since I work at Listen Technologies, I decided to seek out and use an assistive listening device to see what the process was like, as well as the listening experience. I found that they were available in one of the coat check locations on the main floor. There is a sign for assistive listening devices availability above the coat check window.
I checked out two units. One unit was for someone who has hearing loss to the point of not being able to hear conversations in a crowded, noisy environment. The other, I used to experience the product myself.
Check-out involved filling out a form in a 3-ring binder with my name, phone number, and the number of the unit, which was indicated by a number on a piece of tape on the device. Both were set to channel E, and one had the belt clip missing. One set of headphones had cloth covers over the earpiece foam, while the other headphone had just the foam covers.
Instructions were given by the issuer as to how to turn the unit on and off and how to adjust the volume control. They also reminded me to return the units after the concert.
During the concert the device worked well. I could clearly hear the performer separate from the symphony and could adjust the volume control to achieve a good balance for my listening tastes. In this environment, there was little to no background noise. The person with hearing loss said the device worked well and he enjoyed listening to the concert using it.
Whether you have hearing loss or not, I highly recommend checking out an assistive listening device next time you visit a public space like Abravanel Hall or something similar. It improved my experience, as well as the person with me.