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When managers at Subaru of Indianatake groups of visiting Japanese and American business executives through their 550-acre campus, Subaru needs a tour guide system that handles both language translation and noise control.

That’s why ProAudio by Brand’s Richard Tappenden recommended Listen Technologies Corporation. He said Subaru of Indiana, or SIA, had been using a system with pre-set channels that could not easily be switched to accommodate the size of the group, or the number of people speaking English vs. Japanese.

“With the Listen system, SIA can easily do the multi-lingual tours,” said Tappenden, ProAudio’s systems consultant and design engineer. “They just tell the people which channel to set their receivers on and they get the right language.

With Listen, they have the flexibility they need.” But Tappenden said the managers at SIA were too business-minded to throw away working equipment from their older system. No problem. Tappenden said Listen was easily programmed so that SIA could continue using their old receivers as backup for large groups.

“The Listen system is versatile enough that clients can customize it for a variety of applications,” Tappenden said. “They will eventually phase out the other system and replace it completely. But Listen’s flexibility allowed SIA to continue using their existing product for now.”

Utah-based Listen Technologies Corporation produces wireless sound systems for tour guides and language interpretation, as well as assistive listening and soundfield uses. The small battery operated portable transmitters send sound over FM radio waves, allowing receivers to capture clear, noise-free sound. At SIA, tour guides are able to transmit two languages simultaneously to the touring executives by setting their personal, portable transmitters and receivers to different channels.

Whether their tours consist of 20 English speakers and 80 Japanese speakers, or vice versa, SIA can adjust the Listen system accordingly. But SIA has other concerns as well. The system needs to be strong enough to transmit clearly over such sound obstructions as the din of the stamping plant, where machines flatten 3,900 pounds of coiled steel and cut it into sheets the size of a car body, at the rate of up to 7,200 pieces per hour.

“Listen projects sound directly to the receivers,” Tappenden said. The noise-canceling headsets have the ability to filter out the machine noise from the stamping mill, the grinder, or other machinery. It’s a very tight system. Most importantly, Tappenden said his clients at SIA are extremely pleased.

Three separate ListenTALK receivers in a row with different group names on each display screen.
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