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Cooperating for Better Communication: Listen Technologies Helps Sponsor the Grand Prize for a Member of the League of California Cities

The League of California Cities is a an association of city officials who work together to enhance their skills, exchange information, and combine their resources, so that they can influence policy and decisions that affect cities throughout the State of California. All of its members have several things in common, of which the most important is conducting the business of government with effective communication, transparency, openness, respect, and civility.

So it’s no surprise that the League wanted to include Listen Technologies Interpretation products as their grand prize giveaway at their most recent expo and conference. Listen’s products not only allow city officials to better hear each other, but the products also allow concerned citizens and members of California communities to better hear proceedings in city meetings in their own language.

Linguistic Isolation

 

According to the Public Policy Institute of California 29% of immigrants live in households where no one older than the age 13 speaks English “very well.” Among households in California in linguistic isolation Spanish is the most common language spoken at 64%, followed by Chinese at 9%, and Vietnamese at 5%.
Including this kind of equipment from Listen Technologies definitely allows members of the League of California Cities to conduct their business with more transparency, respect, and civility, because it ensures everyone’s opportunity to hear in their own language.

Getting the Grand Prize

 

Every year, the League of California Cities gathers together for their annual expo and conference. This event features a series of discussions, keynote speakers, and breakout classes for all kinds of California city delegates and a huge show floor of exhibitors and a grand prize drawing at the end of the event. Along with Bill Feyling of Smart Cities Prevail, Listen Technologies was very proud to help sponsor the grand prize drawing at this event.
When the initial research was being done to see what prize should be given away at the expo, Rebecca Inman from the League of California Cities asked the League’s Legislative Director, Dan Carrigg, if he was aware of any products that all of the members could benefit from and find useful. Carrigg recommended to Inman that she reach out to the Institute for Local Government, because they own Listen Technologies devices and make them available to local agencies, use them at town hall meetings, and other various outreach programs. It seemed that Listen Technologies was the way to go! What city wouldn’t want a prize that could do all of that?
At this point, a questionnaire was sent out to city clerks and managers about the Listen equipment. Inman received a lot of positive feedback. She states, “Because the majority of city clerks and city managers responded with an overwhelming ‘yes’ to our related questionnaire, we solicited our exhibitors for its [the Listen equipment’s] sponsorship.”
One of the first partners the League reached out to was Bill Feyling of Smart Cities Prevail. As a Platinum Partner with the League of California Cities, Feyling thought that the equipment from Listen Technologies that Inman suggested was a great prize to offer. “The prize was very popular. We displayed it at our booth and we had a lot of people coming up to look at it,” Feyling said. “It was a practical thing for cities to have. It gives more access to people in different communities, especially with its ability to offer interpretation. We were excited to be part of the sponsorship.”
Once Inman and Feyling were on board, Cory Schaeffer, one of Listen’s Co-Founders and VP of Sales Worldwide, stepped in to help donate the rest of the equipment. “It was a great opportunity for Listen to help co-sponsor the grand prize giveaway for the League of California Cities with Smart Cities Prevail. Our Interpretation Systems are perfect for what a city needs, because they provide multiple uses. The city can use them as tour guide equipment, an assistive listening system, and of course, for language interpretation. We were very happy to be able to help provide this technology to a member of the League of California Cities.”
And that was that. With the co-sponsorship of Listen Technologies and Smart Cities Prevail, the League of California Cities had their grand prize for their expo.

And the Winner Is…

 

The winner was announced at the expo with the fanfare of a drum roll and we’re sure many applause. Who was the winner? The wonderful City of El Paso de Robles. We’d love to thank everyone involved in this great opportunity and send our congratulations to the City of El Paso de Robles. We hope you enjoy your Interpretation System from Listen Technologies and we’re certain that it will help you conduct your city business with more transparency, openness, respect, and civility.

Calvary Chapel Offers Language Interpretation

With a thriving ministry in Salt Lake City, Utah, Calvary Chapel had just one drawback: they did not offer Spanish language services, and thus could not adequately serve the growing Hispanic community around them. The solution? Real-time language interpretation equipment from Listen Technologies Corporation.

The first step was to research their options, notes Calvary’s Jim Harris, church administrator, who turned to the internet for his search. It didn’t take long for him to find Listen’s real-time interpretation and assistive-listening products. “We were impressed with the customer service and follow-through” provided by the greater Salt Lake City-area-based Listen dealer, Marshall Industries. The sound quality and competitive prices sealed the deal.


Answering an immediate need

The church placed an announcement in their bulletin, asking for volunteers comfortable enough with Spanish to assist with the interpretation. They found two. In the meantime, Listen sent them a demo. As soon as they had it, a family arrived for Sunday’s service needing language interpretation. The husband shared that his wife, who did not speak English, hadn’t attended church in over a year. She used the wireless equipment that morning and hasn’t missed a Sunday since.

The interpreters, who take turns between translating printed materials and interpreting services, watch the service on a monitor from a room offstage. They have Spanish/English Bibles printed with side-by-side columns, one in English and the other Spanish.


Real time in no time

The entire process – from the decision to try Listen’s equipment to the implementation of the system – took only four to six weeks, with assistance every step of the way from Listen’s corporate office and the dealer. Calvary also learned from Marshall Industries that their language interpretation system could be augmented to provide assistive listening. They offer listening assistance now too, thanks to the addition of a wireless transmitter for that purpose.

“We were already familiar with wireless,” says Harris, who explains that the pastor uses a wireless mic with the youth group.  Still, they were “surprised” by how seamlessly the Listen system worked, how easy it was to install, and how clear they found the sound. Another bonus, unique to this equipment, is that Spanish-speaking churchgoers need not sit in a specified section of the sanctuary.

Since implementing the system, Calvary, which in the summer hosts a Church in the Park every Wednesday, has been able to use Listen’s transmitter to facilitate sound at these outdoor events full of fellowship, music and breaking bread (a barbecue is part of the afternoon activities). It is flexibility like this that has made Listen’s equipment and service priceless to the ministry and to its Spanish-speaking community. 

Wireless Listening Solution Clear In Any Language, Over Any Noise

When managers at Subaru of Indianatake groups of visiting Japanese and American business executives through their 550-acre campus, Subaru needs a tour guide system that handles both language translation and noise control.

That’s why ProAudio by Brand’s Richard Tappenden recommended Listen Technologies Corporation. He said Subaru of Indiana, or SIA, had been using a system with pre-set channels that could not easily be switched to accommodate the size of the group, or the number of people speaking English vs. Japanese.

“With the Listen system, SIA can easily do the multi-lingual tours,” said Tappenden, ProAudio’s systems consultant and design engineer. “They just tell the people which channel to set their receivers on and they get the right language.

With Listen, they have the flexibility they need.” But Tappenden said the managers at SIA were too business-minded to throw away working equipment from their older system. No problem. Tappenden said Listen was easily programmed so that SIA could continue using their old receivers as backup for large groups.

“The Listen system is versatile enough that clients can customize it for a variety of applications,” Tappenden said. “They will eventually phase out the other system and replace it completely. But Listen’s flexibility allowed SIA to continue using their existing product for now.”

Utah-based Listen Technologies Corporation produces wireless sound systems for tour guides and language interpretation, as well as assistive listening and soundfield uses. The small battery operated portable transmitters send sound over FM radio waves, allowing receivers to capture clear, noise-free sound. At SIA, tour guides are able to transmit two languages simultaneously to the touring executives by setting their personal, portable transmitters and receivers to different channels.

Whether their tours consist of 20 English speakers and 80 Japanese speakers, or vice versa, SIA can adjust the Listen system accordingly. But SIA has other concerns as well. The system needs to be strong enough to transmit clearly over such sound obstructions as the din of the stamping plant, where machines flatten 3,900 pounds of coiled steel and cut it into sheets the size of a car body, at the rate of up to 7,200 pieces per hour.

“Listen projects sound directly to the receivers,” Tappenden said. The noise-canceling headsets have the ability to filter out the machine noise from the stamping mill, the grinder, or other machinery. It’s a very tight system. Most importantly, Tappenden said his clients at SIA are extremely pleased.

North Carolina Aquarium Makes A Splash With Wireless Listening

In the popular Pixar animated film Finding Nemo, the young and stubborn clown fish, Nemo, proves to his overprotective father that“fin impairment” cannot prevent him from exploring the adventures of the ocean. With the same vigor and ambition, the staff at the North Carolina Aquarium at Fort Fisher is ensuring that their patrons can also savor the aquatic adventures regardless of hearing or language barriers.
 
The Aquarium is using a wireless audio system from Listen Technologies to assist patrons who are hard of hearing as well as offering tours and language interpretation. They acquired the LS-06 Portable FM System from Independence Audio for the job because of its simple operation, intuitive design, hearing aid compatibility, and versatility.
 
“Our patrons really like using the Listen system. They like being able to adjust the volume to suit their individual needs, and it’s so convenient to use with hearing aids,” Aquarium Educator Jackie Harris said. The LA-164 Ear Speaker they use slides around the back of the ear and can be worn over hearing aids or ear plugs. With most tours being populated by seniors, this is a very helpful feature.
 
The need for a Listen system originated with the Aquarium’s activities for Deaf Awareness Day, which occurs annually around early October. “On this day, everything is directed toward those who are deaf or hard of hearing,” Harris said. Among the activities are dive presentations, films, and guest lecturers. Additionally, organizations that offer products and services for the deaf and hearing impaired assemble at the Aquarium to inform these important patrons about their specialized services. With the help of the North Carolina Division for the Deaf and Hard of Hearing, this proactive attraction identified ways to accommodate people with hearing impairments. With Listen’s Portable FM System and sign-language interpreters, both the deaf and hard of hearing can participate in the many informative and entertaining presentations at the Aquarium. “We also use the Listen system for tours,” Harris added. “Especially when it’s busy, the walls of our facility bounce a lot of noise. So the system helps people hear the tour guide better and helps them stay together as a group.”
 
Having the Listen Portable FM System also enables the Aquarium to make an impressive splash with its Hispanic community, overcoming language barriers for this growing segment of patrons. Harris explained, “We have a staff member who is bi-lingual and interprets tours and programs for our Spanish-speaking visitors.”
 
The interpreter listens to the presentation and simultaneously speaks the Spanish interpretation into the microphone attached to the portable transmitter that comes with the Listen system. The transmitter sends a signal out a distance of 150 feet, and patrons wearing the portable receivers can listen to the interpretation through their ear speakers.
 
Thanks to the perseverance of and listening technology made available by the dedicated staff at the North Carolina Aquarium at Fort Fisher, hearing impaired and Spanish speaking patrons no longer need to “fish” for the words and meaning of the presentations. And they’ll all “hear” the guide confirm that indeed they’ve found Nemo.

Language Interpretation Is Easy for Oregon Judicial

Things can get complicated in court, especially in a trial with seven young co-defendants. The confusion compounds when the court’s English must be translated into three other languages – simultaneously.
 
That’s the scenario that the Oregon Judicial Department faced recently when seven youths were on trial for alleged rioting. One of the defendants spoke only Spanish, one set of parents spoke only Marshallese and another set spoke only Truukese. The court’s dilemma was to find a way to move the proceedings along without having to wait for three translations each time someone spoke.
 
Enter Listen Technologies Corporation language interpretation system. This product allows interpreters in remote locations to speak into wireless microphones, transmitting their words directly to the defendant. When the defendants answer questions, their words are funneled back through the interpreter into open court. Listen’s easy push-button frequency adjustments allow the court to set frequencies so that two interpreters speaking in different languages can use them at the same time.
 
“Without the Listen equipment, we would either have to have a technician there with us, or we would not have been able to do three languages at once at all,” said James B. Comstock, the interpreter supervisor for the Oregon Judicial Department and an interpreter himself. “I love the Listen transmission and its easy frequency changing.”
 
The systems are permanently installed in seven Oregon courts where they are used daily. A separate portable system goes with Comstock or other interpreters when they travel to remote courtrooms.
 
The Listen system uses FM technology to transmit the spoken word from the interpreter directly
to the listener. The interpreter speaks into a microphone and a transmitter sends the signal to the small battery-powered receivers worn by the defendants. A headset or ear bud carries the sound to the defendant’s ears.
 
With the Listen system, the interpreter does not have to sit near the defendant. Comstock said that is good for two reasons.
 
“The wireless equipment lets the interpreters sit as far away from the defendants as they want to,” he said. “It’s safer for the interpreter, and more pleasant, since defendants can also have hygiene issues. It also does not project an incorrect perception to the jurors that the interpreters are helpers or sympathetic to the defendants.”
 
Comstock also likes the Listen system for what he called relay interpretation. In one case, when one defendant spoke only a pre-Columbian language known as Mixteco, and no interpreters were available who spoke both Mixteco and English, a third language had to be looped in. So the defendant spoke Mixteco into his microphone, which was wirelessly transmitted to a Mixteco speaker who translated into Spanish. That was wirelessly transmitted to a third person, who interpreted for the court from Spanish into English. Again, all of it was done simultaneously, and from remote locations.
 
“That way, there weren’t three people talking all at the same time in a confined area, which can get very loud and confusing,” Comstock said. “The interpreters or the defendants can speak very quietly into the microphones.”
 
Comstock was able to change frequencies by pushing buttons, rather than calling in a technician to reprogram the transmitters to use separate frequencies.
 
Comstock said the ease of changing frequencies made the otherwise complex interpretation relay simple. The frequency agility also comes in handy in courthouses because they often share buildings or are in close proximity with Sheriff’s offices that have large powerful transmitters atop their buildings for contact with officers in their cars. When the frequencies conflict, Comstock pushes a few buttons and sets up on a new frequency, and he’s ready to go. “I’m very pleased with the Listen system,” Comstock said.
 
For more information regarding Listen products, visit their Web site at www.listentech.com.

Finds Long-Term Solution with Listen Wireless System

With a congregation of 6000 and three services daily, Shadow Mountain Community Church in El Cajon, California, found a long-term solution for integrating their non-English-speaking congregants: real time interpretation with wireless technology from Listen Technologies.
 
Located in the eastern part of San Diego County, El Cajon is home to the nation’s second largest Arabic population. Shadow Mountain also has a large number of Spanish-speaking members, as well as German and other non-Eng­lish-speaking visiting family members from time to time. Prior to acquiring their Listen system, separate church services accommodated Spanish- and Arabic-speaking parishioners. Timothy Hunten, the ministry’s technical di­rector, looked into how to best address the church’s unique multilingual needs and found Listen Technologies. Now services are more fully integrated, allowing for a greater degree of multicultural fellowship.
 
The real-time interpretation is conducted from five booths, each equipped with a video monitor and headphone allow­ing interpreters to observe what they are hearing during the approximately 90-minute services (sermons, which are the main portion of the interpretation, last approximately 40 minutes). Up to five channels may be accessed during a given service, one dedicated to assisted listening. Hymns, announcements, and dramatic enactments are not inter­preted, but non-English-speaking churchgoers find having their own language right in their ears helps them more fully understand and follow along.
 
Looking back, the entire acquisition process was really easy, says Hunten, who found Listen’s equipment to be “not only superior in sound quality, but a fraction of the competition’s cost.” The system has been worry-free from the start. Well, almost.
 
“We underestimated how much cable would be needed to set up the antenna (our church is quite large). We purchased the additional cable from a local retailer and we goofed. We bought the wrong kind. We couldn’t figure out why things weren’t working. Next thing I knew, Listen sent someone out get the problem resolved. We were astounded that a company would provide that kind of personal service for an account so small.”
 
“We’ve been thrilled with our investment,” he adds. “Once we tuned it in and tweaked it for optimum output, we haven’t had to do much with it. In fact, the only mainte­nance issue we’ve encountered is changing the batteries, and you can’t really call that maintenance, can you?”
 
The church’s 50 headsets are wheeled out to the lobby on a custom-built cart so churchgoers simply pick up headsets as they enter. “It has been so rewarding to look around dur­ing church services and see so many dif­ferent faces, to have such a clear picture of who we are as a com­munity,” says Hunten, who takes pride in knowing the church’s Arabic- and Spanish-speaking members feel at home, despite the language differ­ences. The system’s assisted listening component has also allowed quite a few elderly members to more fully participate in the church.
 
Impressed with Listen’s quality equipment and customer-oriented approach, Hunten says he has recommended the company to three or four other churches in the area, as well as other businesses that might find such a system useful. “I figure if our four-year-old system is this good, the newer Listen products have got to be even better.” We like the sound of that.

Angelus Plaza Uses Listen for Language Interpretation

Imagine for a moment that you cannot read this. Your eyesight is fine. It’s just that you don’t read, write, or speak any English. Now pretend you’re elderly, with no family, barely able to make ends meet, and experiencing one or more significant health problems that need medical attention. If you’re a bit concerned, so are a lot of other people.

According to the latest figures from the
U.S. Census Bureau, close to 2 million people in the United States do not speak English. U.S. residents now speak 329 languages, and in some cities, less than 60 percent of the population speaks English. Many are elderly who are unable to receive proper healthcare because of language barriers.

But if you lived in the Los Angeles area, you could take advantage of a Multicultural Healthcare Initiative sponsored by the
Angelus Plaza where simultaneous interpretation is conducted for lectures and panel discussions.

For instance, when
Dr. David Shavelle spoke to a large and ethnically diverse group of Southern California elderly, the audience heard his counsel on cholesterol and heart health in four languages.

The
Good Samaritan Hospital cardiologist, along with simultaneous translators from Pals for Health, used Listen Technologies Corporation transmitters to send their words over radio waves in English, Chinese, Korean and Spanish.
Non-English speaking members of the audience, as well as those who needed auditory assistance in English, donned small wireless receivers and headsets to listen to the doctor’s advice in a language they understood at a volume they could hear.

Seattle Public Schools Connects to Multi-Lingual Families

Seattle Public Schools (SPS) is the largest public school system in Washington State, and the 44th largest in the United States. SPS also boasts an incredibly diverse network of 97 schools, serving 45,900 students from more than 70 countries representing over 89 languages. Some of the represented languages and dialects include Amharic, Chinese, Laotian, Somali, Spanish, Tagalog, Tigrigna, and Vietnamese.
 
The administration and teachers of Seattle Public Schools believe that teaching and learning are truly enriched by the diversity of its students and staff. Their goal is to provide a range of services that assist bilingual students and their families to feel welcome at school and support students’ academic success.
 
One person charged with responsibilities for connecting the students and families of Seattle’s diverse population is Hung Pham, SPS District Community Liaison & Consulting Teacher. With over 32 years of experience, Mr. Pham is committed to ensuring that Seattle Public Schools families’ needs are being met. He also understands the importance of making a connection with students and their families in their native tongues.
 
Mr. Pham partners closely with the district’s bilingual program services department to offer English language programs, bilingual instructional assistants to support students with limited English proficiency, and assistance with referrals to health care, employment, and legal services. This multilingual team also supports students’ families by enrolling their children in an appropriate educational program and informing parents about school policies, enrollment, school transportation, transcripts, testing, and many other school activities.
 
“Effective education is about everyone taking part in the process—parents, school staff and community members—to create an effective experience for all students,” said Mr. Pham. To facilitate the community’s involvement he oversees 4-5 outreach meetings per month. These community outreach meetings are a reflection of the diversity of the student population and Mr. Pham’s team has been instrumental in providing language interpretation services to meeting attendees.
 
“I knew we had the resources to provide the translators, but needed a solution to make the interpretation easier to do,” noted Mr. Pham. Mr. Pham turned to Anne Renaldi, Deputy Director, of Conference Services for ASET International.
 
 “We knew we could provide Seattle Public Schools with a solution for their meetings,” stated Ms. Renaldi. ASET International is a Listen Technologies dealer offering full-service rentals, sales and support. Ms. Renaldi suggested using Listen Technologies’ Portable FM products for Seattle Public Schools’ language interpretation needs at their community meetings and state wide conferences.
 
“I recommended Listen Technologies because their products offer the best sound quality, a lifetime warranty and they are easy to use,” stated Ms. Renaldi.
 
Thanks to the generous partnership of the Seattle Council Parent Teacher Student Association, Seattle Public Schools was able to purchase a Listen system.
 
Mr. Pham, Ms. Renaldi and Listen worked to create a custom system to meet Seattle Public Schools needs. Multiple LT-700 Portable Transmitters with 57-channels are used by the interpreters and allow for more than one language to be interpreted at every meeting. Attendees in need of language interpretation services use the LR-400 Portable Digital Display FM Receivers. “Many of our clients have had trouble with the old style receivers that do not have digital tuning. This was a perfect product for their application,” noted Ms. Renaldi. Mr. Pham’s team can easily program the receivers to the applicable channel making it easy to use. “We really like the Charging/Carrying Cases, our equipment is organized and always ready to use, stated Mr. Pham.
 
“We have been very happy with the results of using Listen Technologies’ products for language interpretation, our meetings are more professional, efficient, and effective,” noted Mr. Pham. “We are really connecting to our Seattle Public Schools families.”

Menachem Begin Heritage Center Delivers Experiential Exhibits

The Begin Museum of the Menachem Begin Heritage Center overlooking the Old City of Jerusalem was inspired by the life and leadership of Menachem Begin, a former Israeli Prime Minister and Nobel Peace Prize winner. The architecture is modest with an air of dignity and was intentionally designed this way as a representation of Begin’s own character.
 
The museum uses an experiential process in its exhibits, telling the story of the engaging life of one of the most important leaders in the history of the state of Israel in a unique fashion. The Museum integrates pictures, reconstructions, original artifacts, documentary films and dramatizations, interactive contact screens, dramatic lighting and an enveloping sound track in ten exhibit areas. Visitors are immersed in the key phases of Begin’s life – his childhood in Poland, his years as the commander of Etzel and as leader of the opposition, and the period when he served as prime minister of Israel. The museum receives 350 to 400 international visitors per day conducting tours in groups of 25 people.
 
Barkai Benny Brookstein, Ltd, Israel’s leading professional audio-visual company worked closely with the project consultant and the museum to design, supply, install and program the AV and Control System needs for the exhibit.
 
Audio is a critical element of the exhibit, each of the ten exhibit areas has a unique message. The museum wanted to ensure that the audio portion of the exhibit could be heard clearly by all guests.
 
Additionally, due to the international diversity of their guests, they needed to provide their message in multiple languages. The base broadcast is in Hebrew, but the audio is also available in English, Russian, French, Spanish and Arabic. The result is a requirement for 40 individual transmissions in 10 locations.
 
Barkai Benny Brookstein, Ltd knew that in order to deliver on the museum’s requirements they would need to provide a reliable system whose quality could be trusted. They turned to Listen Technologies for the solution. Listen Technologies GmbH worked closely with Barkai to create a custom Stationary IR system to meet the auditory needs of the museum.
 
Listen’s Stationary IR system is ideal for the museums need to transmit 40 transmissions in multiple locations with no interference between channels. Placement of the IR radiators was key to avoiding interference, especially with the close proximity of the exhibit areas and the open atmosphere. Listen and Barkai worked closely together to determine the appropriate number of radiators and placement for clear signal coverage. The Listen system also offers higher modulation frequencies which decreases the risk of light interference from fluorescent lights and other sources.
 
Listen’s compatibility with other manufacturers allowed for the implementation of a seamless audio system for the exhibit. An Alcorn McBride Audio Binloop Playback System was used for the multilingual recording for the exhibit. A Crestron control system is used to select the needed language as well as other museum AV and lighting system needs.
 
At the end of the exhibition visitors are left with the full scope and depth of the heritage of Menachem Begin – and with Listen’s Stationary IR System they won’t miss a single sound.

Interpretation Services Strengthens Palm Vista Community Church Membership

Not too long ago, Sovereign Grace Ministries sent four pioneering families to Miami to establish a new branch in the sunny resort city. The Marcos Gonzales family was one of those selected for the honor to build the membership of the new Palm Vista Community Church.
 
Having grown to 150 members in a short time, the congregation is strengthened by the Spanish Outreach efforts of its members. Playing a vital role in the success of this outreach program is language interpretation assistance using the LS-07 Portable FM System from Listen Technologies Corporation. The 15-person language interpretation technology enables Spanish-speaking members to participate in worship services in their own language.
 
“The system is a huge blessing for members and even for my family,” Gonzales said. “Like many other people, my mother wouldn’t be attending church at all if interpretation wasn’t offered.” Palm Vista Community Church now regularly provides interpretation for 10 members each week, and the 15-person system they purchased gives them room to grow.
 
Palm Vista Community Church meets in a junior high school for its worship services. An interpreter sits outside the auditorium and listens to the services through a headphone and then speaks the simultaneous interpretation into the microphone of his or her LT-700 Portable FM Transmitter. The powerful FM signal gets carried to the LR-400 Portable Display FM Receivers worn by Spanish-speaking members seated throughout the congregation and they hear the interpretation, crystal clear, through their headphones.
 
“We could have saved a few dollars and purchased a less expensive system, but we would have sacri­ficed sound quality to do it,” Gonzales said. He continued explaining that the school where meetings are held is constructed of heavy concrete walls that inter­rupt most cell phone signals. “We tried a few different systems, and Listen was better than everything else. We get strong, clear sound ev­ery time.” Gonzales said. He further explained that if they had settled for lower quality, their technology investment would have been a wasted investment.
 
“The handy carrying case also makes it easy for us to take this system with us anywhere,” Gonzales said. “Things can get banged around in a junior high school, but this case helps us keep the equipment safe and secure.”
 
Gonzales first saw a Listen system used at a church retreat that included several churches from around the Western hemisphere. Another church had rented a system to pro­vide interpretation for participants from South America, and Gonzales immediately recog­nized how the same system could help him draw and serve members from the Spanish-speaking community in his area.
 
When asked what advice he’d give someone considering a portable wireless audio system, Gonzales gave two points:
 
1) Shop at least three dealers to ensure a fair price.
2) Try different systems before buying.
 
“Try the competition. But at the end of the day, you’ll buy Listen and the customer services of an audiovisual dealer,” Gonzales said.Community Ch
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